Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to speedily attend to all our shared website hosting plans users’ issues and guidance demands. Through our ticketing system, you are able to share your question and a support crew fellow member will most likely get back to you in only maximum one hour. In actual fact, practice has proved that the normal solution time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any question you’ve got connected to our solutions. We’ve got employees present continually to present help at any time required. You’ll be able to the ticket system or send us an email at any moment, alternatively you can grab the telephone or use the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • apluschoice’s Control Panel includes a comprehensive know–how base that’s built–into all parts. In each section, you’ll find a Help button that will load for you a selection of step–by–step tutorials on how to work with a particular element or carry out a certain action. In addition, we have prepared educational online videos to make sure you get a better idea of the Control Panel’s interface.