Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Hosting Control Panel you can find an in–depth Help Center section featuring a plethora of help articles and regularly asked questions. They are compiled by our support team of skilled techs. Just type in your question and our intelligent software will show you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • If you’d rather see how a task is achieved or how a problem is fixed, rather than just reading about it, then take a look at our selection of instructional video tutorials. They address a variety of different topics and will help you quickly find your way around the Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 client care service and a 60–minute support ticket response time guarantee. Our proficient support engineers will be online 24x7 to answer your queries and to take care of any problem that you could stumble upon. Simply submit a ticket from the Help Center and we’ll get back to you without any delay whatsoever.