A 99.9% Server Uptime
The main advantage of building your own shared website hosting platform is that you don’t need to worry about compatibility – you design a special set of software tools in such a way so as to work with a defined set of hardware parts. The final outcome is something significantly more solid and dependable, since there are less possible chances of failure. We’ve set up our cloud hosting platform atop proven hardware parts together with a seriously tweaked version of SELinux in order to set up a completely risk–free home for your personal websites.
That’s the reason why, with each of our shared website hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you want to offer an enterprise–level hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in an effort to ensure an ultrasonic connection speed with the rest of the world.
And thanks to this, no matter which datacenters you select: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of an assured 99.9% network uptime. And this guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to curtail all possible risks with our cloud hosting plans and despite the fact that we offer top–notch support, sometimes the customer is simply not pleased with what we are offering. Or he needs to switch to a more robust web hosting service, like a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely pleased, we will give you your money back.
24/7 Technical Support
We have mindfully chosen each individual member of our 24x7 support department so that we can offer you the best client support service that you can possibly get. Each of our support engineers has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. And they’re available 24/7 – you’ll be able to reach them at any time and they will get back to you as quickly as possible.
Their average support ticket response time is less than twenty minutes, whilst with many other hosting firms you have to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in under an hour.