Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What kind of services precisely can VPS and dedicated server users take advantage of?
If you acquire your own web server, you'll have more liberty in regards to what you are able to install and run when compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, therefore you are not able to install server-side software. Even though this is not a concern for the majority of script-driven programs, there are a few that have certain requirements and need certain software to be present on the hosting server either for some additional functionality or for them to work at all. In case you have practical experience, you will not have any problems to run the machine, but if you do not, you may simply not have the capabilities to handle everything and use the script apps that you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any issues that you could come across.
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Installation and Troubleshooting in VPS Servers
The upgrade is available with all
VPS server plans that we offer and you can add it either during the signup or at any time after through your billing CP. It features sixty minutes of custom work on your hosting server, so our administrators can assist you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it doesn't work efficiently, so you will not have to waste time to determine what is wrong as they can assist you in a very quick and expert manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful if you are unable to do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.
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Installation and Troubleshooting in Dedicated Servers
You could employ our service at any time in the event that you have a
dedicated server from us and you can add it to your plan with just several clicks. If you require some custom work on the server from the very beginning, for example, you can aquire the upgrade along with the plan during the signup procedure, or you could obtain it from your billing area in the event you need help at some point afterwards. The Installation & You with any task which you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you could focus on building your Internet sites without losing time on hosting server maintenance or software problems as our seasoned staff will handle these things for you. You'll be able to add the upgrade as many times as you require it and in case some time remains, it will be listed in your billing Control Panel, so you'll be able to use it when you need it again.