In case you have never had a web hosting account or you’ve changed companies and the new one deploys a Control Panel tool that you have not seen so far, you may get confused about how to execute a specific task in your account or on your computer. This is the reason why, lots of providers have compiled a knowledge base, which specifies the most common queries and problems related to their platform, instead of adding only some general information. This type of knowledge base will help you find the right info swiftly and easily, so you will not need to waste plenty of time and efforts on stuff that might require something as simple as clicking on a button or marking a tick box. In this way, not only can you get stuff done, but you can also discover loads of new and helpful things, both about the way you can administer your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
If you’ve ordered your very first shared website hosting
package through our company or have moved your website over to us, you’ll grow familiar with our services and our custom-created Hepsia Control Panel in a jiffy thanks to the fact that we have prepared an exhaustive online knowledge base where you can find all the info that you’ll ever need – both general info in regards to the hosting service as a whole and more specific info about the different features that you can make use of and the challenges that you may encounter. The articles are available in two places. The entire article collection can be accessed through the Help section of the Control Panel. You can access relevant articles about the different features in each and every section of the Control Panel as well. You can discover how to do just about everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature step-by-step instructions, so you’ll never become confused on account of an unclear text. Needless to say, in case you run into a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can touch base with our support staff representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans
come with detailed technical documentation where you will find information on all the features that our custom-created Hepsia Control Panel comes with, in addition to solutions to different questions and challenges that you might bump into. All user manuals contain thorough descriptions, which goes to say that you will not need to worry about omitting something if you’re intending to export a MySQL database, for example. The troubleshooting articles cover a range of different possible causes of given problems and the solution for each of them, so in case you’re unable to send emails even though you have the right SMTP server settings, for example, you can quickly discover what the reason may be and fix the problem with two or three mouse clicks in your email client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in every section. If you prefer to examine all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.